Frequently Asked Questions
Fuel Your Life with Clean Food and Enjoy Healthy Prepared Meals Delivered to Your Home or Office
Each week we deliver a chilled meal package to your home or office. Boston deliveries are Saturday & Monday. San Francisco delivery is on Tuesday. Once you sign up, you will get weekly confirmations of your delivery with an ETA and the upcoming menu to be served.
Just Set it and forget it. No need to select meals or menus. We do it all for you!
How to Get Started:
1. Choose the number of meals you want
We deliver packs of 5 Meals, 10 Meals, 15 Meals, and 20 Meals. Each week we create five unique entree selections with every menu. We cook meals for our clients in bulk and deliver the same recipes to everyone. There is no need to select the meals you want online, we do all the selection and menu curation for you. Packages come in these configurations
5 Meals : one of each entree
10 Meals : two of each entree (most popular)
15 Meals : three of each entree
20 Meals : four of each entree
2. Choose your style
Paleo Gluten-Free : Plant and animal proteins + vegetables
Standard Flexitarian : Plant and animal proteins + vegetables + starches
Plant-Based : Plant protein + vegetables + starches
3. Check out to start your service
Our service is offered as a weekly subscription. With your first order you will receive a confirmation email and will continue to receive meals until you pause or cancel service.
You can start and stop service any time without obligation or commitment to allow for travel or other personal needs.
There is no obligation or commitment required. You may pause or stop service at any time. You may order just a single week if you like, including specials and promotions. Most of our clients have used our service for months or years, but if you prefer just to try us out first for a single week before deciding to continue, then be our guest.
You control EVERY part of your service. Once you order, you will get a personal account link via email where you can conveniently do everything you need to manage your Nybll subscription. No need contact us. Your account allows you to:
- Skip one or more weeks
- Manage your delivery schedule up to 6 months in advance
- Change or add products
- Change your billing and credit card information
- Change your delivery address
- Cancel or reactivate service
Please make sure to make new orders changes by Wednesday 6pm. You will receive a confirmation email on Thursday and Friday with your delivery ETA and menu details. As we are delivering fresh food, please provide your mobile number to be used by our delivery staff.
If you are not home when we deliver, we will send you a text message when we drop your food. Your package will come in a chilled cooler bag with ice packs, that is reusable and should be returned to your driver the next week we deliver. Standard delivery for the Boston area are between 10 am – 1 pm on Saturday. Special delivery is between 10:30 am – 11:30 am on Monday. San Francisco deliveries come in Monday or Tuesday 1pm to 4pm.
Still have questions? Contact us and we will be in touch right away and thank you for your interest.
PLEASE NOTE WE ARE NOT RESPONSIBLE for lost or stolen food deliveries if you were unable to receive the package in person. This includes those deliveries that are spoiled from improper refrigeration after delivery.